This situation occurs when the battery will soon lose power. A slow repetitive sound and faint sparking may occur and we recommend replacing the battery. We recommend changing the battery on FOTILE appliances once a year. The battery box is located on the underside of the appliance and takes a D size battery.

In the ignition process, many new users usually let it go as soon as they see sparks, resulting in the low success rate of ignition. It is suggested that in the operation, the user should press the button down in place and rotate it to the left, hold until the pattering sound is heard, continue for 2-3 seconds, and the ignition success rate will be improved.

The following two reasons may also cause such situation:

(1) There is a lot of residual gas in the pipe, please try to ignite it a few more times. 【After the change of new gas container, you can also follow this method in operation.】

(2) The fire cover is not positioned accurately. It is recommended that you should check if the fire cover is placed on the flat position, if it is closed, and if the protective umbrella is aiming at the ignition needle.

When cleaning the cooktop panel, use neutral and non-corrosive cleanser for the burner. If the stainless steel panel is contaminated, it shall be cleaned with wet soft cloth timely with neutral detergent.

Burner's moveable parts, such as the copper fire cover, shall be cleaned often with hot water and neutral detergent. Remove the sintered lumps and wipe it dry with cloth before use.

It is strictly prohibited to use steel wool to clean the cooktop panel, so as to avoid scratching the panel.

It can be installed. But firstly for the purpose of aesthetics, and secondly as the surrounding of the cooktop will bear load, the square angle is easy to crack after long time use. Hence it is suggested to open the hold matching angle of FOTILE cooktop.