We will accept return requests, shipping discrepancies or products arrived damaged claims for purchases through FOTILE America LLC direct owned stores* within the first 30 days from purchase; or for purchases through shop.fotileglobal.com within the first 30 days from product delivery. Products must be in their original purchased/ new condition**. Refurbished products are not returnable. We require the original purchase receipt for filing a return.read more

For range hood purchases made on or after 11/15/2019
TWO (2) YEARS FULL WARRANTY ON ALL FOTILE RANGE HOOD PRODUCTS AND PARTS AND THREE (3) YEARS LIMITED WARRANTY ON ALL PARTS OF FOTILE RANGE HOOD PRODUCTS*
*Fotile range hood motor will be entitled to lifetime limited warranty as set out in the PART II of this warranty policy.read more

For range hood purchases made before 11/15/2019 and other appliance products purchases
ONE (1) YEARS FULL WARRANTY ON ALL FOTILE APPLIANCE PRODUCTS AND PARTS AND FOUR (4) YEARS LIMITED WARRANTY ON ALL PARTS OF FOTILE APPLIANCE PRODUCTS*
*Fotile range hood motor will be entitled to lifetime limited warranty as set out in the PART II of this warranty policy.read more